Spotify Usability Test
Role: UX Researcher and UX Tester
Tools: Zoom, Google Drive, Microsoft Word
Select an interactive interface and apply user testing procedures to make improvements and recommendations.
Collaborated with other team members to design a user test (identified the purpose, scheduling, procedures, equipment, participants, metrics), conduct user tests, analyze results, create suggestions, and write the report.
As a group we decided to go with scenarios based on icon recognition, task competition rate, and adjustability to directions.
After following through the the testing processes, we identified the following design recommendations:
1. Include "Add to Library" icon within a song or playlist to help users distinguish between liking a song and saving a song.
2. Implement a swipe feature to delete multiple songs quickly and reduce number of steps.
3. Show a visible screen overlay after adding or removing a song to playlist to emphasize an action was taken.